Playing Within Your Limits at Spinjo

Self-Exclusion When You Need Distance

Self-exclusion is the strongest step we offer. It is meant for the moment when setting a limit no longer feels like enough, when you notice that you keep chasing losses, or when gambling is taking time or money that belongs elsewhere. While it is in place you stay away from play altogether instead of trying to control it session by session. Choosing it is not a failure; it is a decision to put distance between yourself and the games while you take stock. If you are unsure whether you need it, the warning signs listed further down can help, and so can a conversation with someone outside gambling.

Ways to Step Back from Play

Not every situation calls for the same step. These are the options for stepping back:

• A break. A cool-off period is typically available for a shorter pause, when you want time away without closing the door for good.
• Self-exclusion. The full stop described above, for when you need to stay away from play entirely.
• A session-time limit. A limit on how long you play in one sitting can usually be set, so a session does not run on unnoticed.
• Playing without a bonus. The bonus option is as a rule switched on at deposit by default, and switching it off spares you the 40x wagering attached to our bonuses.

Choosing the Right Option

A deposit limit keeps you playing, but within an amount you decided on when you were calm. A break interrupts play for a while and suits moments when you feel tired, frustrated or tempted to chase a loss. Self-exclusion goes furthest and fits when you no longer trust yourself to stick to a limit. A sensible order is to start with a limit and move to a break or self-exclusion if the limit keeps being tested. Looking back at your own activity helps with the choice: your account typically keeps a history of transactions and sessions, which shows in plain numbers how much and how often you have played.

Independent Help Beyond Our Account

Gamblers Anonymous

Gamblers Anonymous holds meetings in person, virtually or by telephone, so you can join one from home if travelling to a meeting feels like too much at first. You can find a meeting through the Gamblers Anonymous meeting finder.

A helpline in your own country

Many countries run their own gambling helpline or counselling service. Speaking to one in your own language, close to where you live, can make the first step easier.

People you trust

A partner, friend or doctor can only help with a problem they know about. Telling someone is often the step that makes the others possible.

Limits You Set in Your Account

You can set deposit limits per day, week or month, so that the amount you put in never exceeds what you planned. Loss limits are usually available as well, capping how much you can lose. A wager limit typically restricts the total you stake. Set the figures before you start playing rather than in the middle of a session, and choose amounts you could lose without it affecting rent, bills or savings. Whenever your situation changes, lowering a limit is a sensible move.

Keeping Minors Away from Gambling

The age rule

Our games are for adults only: 18+ and the legal age in your country. As a rule, only players aged 18 or older can register an account with us.

Logins and devices

Do not share your password, do not let a browser save it on a family device, and log out after every session. Two-factor authentication can usually be switched on, so that a password alone is not enough to sign in.

Cards and e-wallet logins out of reach

Keep cards and e-wallet logins out of reach of children and teenagers, and consider parental-control or filtering software on devices that younger family members use.

Signs It Is Time to Talk to Someone

Gambling more than you meant to, hiding it from people close to you, borrowing to play or feeling restless when you cannot play are signals worth taking seriously. The same goes for chasing losses or playing to escape worries. None of these signs means everything is lost, but each one is a good reason to set a limit today and to speak to someone outside gambling, such as Gamblers Anonymous or a helpline in your country.

Help Is Never Far Away

Alongside our own tools, we typically point players to independent help organisations as well. If gambling stops being fun, use a limit, take a break or self-exclude, and reach out to Gamblers Anonymous. Asking for help early is easier than waiting.