Paying In and Cashing Out at Spinjo Without Surprises
We accept Visa, Mastercard, MiFinity, Skrill, Neteller, bank transfer and six cryptocurrencies, the general minimum deposit is €20, and we charge no fees on deposits or withdrawals. Crypto is our fastest payout route, e-wallets usually come next, and identity verification is completed before or at the first withdrawal. The questions players send us about money mostly come down to three things: which method to pick, why a payout waits and what it costs. We answer them in that order, starting with the methods themselves.
Payment Methods Side by Side
| Method | Deposits | Payouts | What players notice |
|---|---|---|---|
| Visa and Mastercard | From €20 | Usually slower than e-wallets | Familiar route, no fee from us |
| MiFinity, Skrill, Neteller | From €20 | From €20 | E-wallets typically pay out faster than cards and bank |
| Bank transfer | From €20 | Intermediary banks can as a rule add a charge | Direct from and to your bank account |
| Bitcoin, Tether USDT, Ethereum, Litecoin, Dogecoin, Bitcoin Cash | Some coins usually allow a lower minimum | From €20 | Our fastest payout route |
Minimums and Amounts That Apply
The general minimum deposit for card, e-wallet and bank payments is €20, and the same €20 opens each of the four stages of the Spinjo welcome bonus. Our weekly offers have their own entry points: the Thursday reload typically needs €50 or more, and the Sunday spins come in three sizes for deposits of €50, €100 or €150.
On the way out, the minimum withdrawal is €20 for e-wallets and for crypto. While a bonus is active, the maximum bet is €5, which matters for payments because bonus play runs on that limit until the bonus is finished.
The currency is set when you open the account: country and currency are chosen at sign-up, and choosing EUR shows all amounts in euros. Every amount we quote, from the €20 minimum to the €150 Sunday tier, is therefore in euros.
From First Deposit to First Payout
- Choose the method you also want to be paid out to, because the payout usually follows the deposit route.
- Deposit €20 or more with it; that amount also opens the first welcome stage.
- Decide before paying whether this deposit should carry a bonus with its 40x wagering and 3-day validity.
- Play, keeping bets at €5 or less while a bonus is active.
- Gather the identity, address and payment-method proofs usually requested while you play, not when the winnings are waiting.
- Complete verification before or at the first withdrawal.
- Request the withdrawal, of at least €20 for e-wallets and crypto.
- Receive the money without a fee from us, and keep the same method for the next deposit.
- If anything stalls, open our 24/7 live chat with the e-mail address of your account, the method and the date of the request.
Withdrawals: Routes, Speed and Holds
Which route is quickest
Crypto is our fastest payout route. E-wallets such as MiFinity, Skrill and Neteller usually pay out faster than cards and bank transfer. Cards and bank transfer are typically the slower routes, so they suit players who are not in a hurry for their winnings.
Why the route is fixed
Payouts as a rule go back to the method or account that made the deposit. Third-party payments are typically not accepted, so every card, wallet and coin address in the account should be your own, and a card in a partner’s name or a shared family wallet is no route for your winnings.
Coins we pay out in
Crypto works in both directions: Bitcoin, Tether USDT, Ethereum, Litecoin, Dogecoin and Bitcoin Cash can be used for deposits and for withdrawals. The minimum withdrawal in crypto is €20, the same as for e-wallets.
What a payout costs
We charge no withdrawal fee, and no deposit fee on any method either. Intermediary banks can typically take their own charge on a bank payout, which is one more reason crypto and e-wallets suit players who want the full amount to arrive.
The Spinjo Casino overview places these payout rules alongside the games, welcome offer and weekly reloads.
Which Method Fits Which Player
If speed matters most, crypto is the natural choice: it is our fastest payout route, it works for deposits and withdrawals alike, and some coins usually allow a lower deposit minimum than the €20 of other methods. It suits players who already hold one of the six coins and are used to managing a wallet address.
If you prefer to stay with familiar money, an e-wallet is the middle path. MiFinity, Skrill and Neteller start at €20 in both directions, and e-wallets typically pay out faster than cards and bank transfer. Because the payout as a rule returns to the wallet that made the deposit, one e-wallet can carry the whole account.
Cards and bank transfer suit players who want no extra account between their bank and us. Visa and Mastercard deposits start at €20 with no fee from us. Bank transfer is a direct route, but intermediary banks can as a rule take their own charge on a payout, so the amount that arrives may be smaller than the amount requested.
For payments from a phone or tablet, the Spinjo mobile casino guide compares the methods available on mobile.
When a Payment Stalls: Symptom, Cause, Next Step
Most payment problems we see follow a few patterns:
- A withdrawal waits: verification is not finished yet, since it is required before or at the first withdrawal. Next step: complete it with the identity, address and payment-method proofs usually requested.
- A payout goes back to a method you did not expect: payouts usually return to the deposit route. Next step: deposit from the start with the method that should receive the money.
- A friend’s card or wallet is not accepted: third-party payments are typically not allowed. Next step: use a method in your own name.
- A payout fails even after documents are in: personal data typically has to be correct for payouts to go through. Next step: correct the profile entry.
- A bank payout arrives with less than requested: intermediary banks can typically add their own charge, while we take none. Next step: switch to crypto or an e-wallet for later payouts.
- A deposit arrived without the bonus you wanted: the bonus switch is usually on at deposit, so a missing bonus may mean it was turned off. Next step: check the switch before the next deposit and tell our 24/7 live chat about the last one.
- An e-wallet or crypto withdrawal cannot be requested: the amount may be under the €20 minimum. Next step: request it once your balance is at least €20.
- A deposit of less than €20 does not open a welcome stage: each stage starts at €20. Next step: deposit at least that amount.
Payments FAQ
Paysafecard usually appears among our deposit methods.
Rapid Transfer typically sits on our list of deposit methods too.
Binance Coin is usually accepted next to the six main coins.
Two-factor authentication can usually be switched on for the account.
No, card deposits carry no fee from us.
Yes, the four stages belong to your first four deposits, one stage per deposit.
Yes, we charge no fee on crypto deposits or on crypto withdrawals.
Yes, SSL encryption protects your data and your payments.
Yes, members of our VIP Club, which is by invitation, get faster withdrawals.
Verification Before Your First Payout
Identity verification is required before or at the first withdrawal. The documents asked for are usually identity, address and payment-method proofs, one for each question we need answered: who you are, where you live and whether the method is yours. A proof of address is typically accepted only when it is not older than three months.
The Spinjo registration and verification guide explains which profile details and documents to prepare.