Opening a Spinjo Account Without the Usual Snags
Opening an account with us takes an e-mail address, a password and two choices, and verification follows before or at your first withdrawal:
- Enter your e-mail address and choose a password.
- Pick your country and your account currency; choosing EUR shows amounts in euros.
- Add your mobile number, which the form usually asks for.
- Confirm your e-mail address with the link that typically follows sign-up.
- Complete your address and date of birth, which as a rule can wait until later in the profile.
The form itself usually takes a few minutes. The time players lose with us tends to come later: a document that does not fit, a detail typed in a hurry, a withdrawal requested before the profile was finished. We have set out those moments below so you can get past them on the first try, closing with a timeline of what falls due and when.
Documents for Verification: What We Ask For
The three proofs
Verification usually covers three kinds of documents: proof of identity, proof of address and proof of the payment method you use. The first shows who holds the account, the second where that person lives and the third that the deposit method belongs to the same person. Having all three ready saves a second round of messages.
The Spinjo Casino overview puts these checks alongside the payout routes, games and account rules.
When they are needed
Identity verification is required before or at the first withdrawal. The first withdrawal is the latest point, so you decide whether to verify early or when you are ready to cash out.
Where they go
Documents are typically uploaded directly in your account, so nothing has to travel by post or through a third party.
The age of the address proof
A proof of address is usually accepted only when it is not older than three months, so a recent document is the safe choice and an older one is best left out of the upload.
Four Sign-up Situations We See Often
A player joins the Spinjo mobile casino late in the evening and skips the address and the date of birth, which as a rule can be added later in the profile. The first deposit of €20 opens the first welcome stage, 100% up to €1,000 plus 100 free spins, and the evening goes on without any document. The moment that matters comes with the first withdrawal: verification is required then at the latest. Filling in the missing details on day one means one step less when the winnings are waiting.
A second player moved house a few weeks before signing up and enters the new address in the profile. Proof of address is typically accepted only when it is not older than three months, so the document to keep for verification is a recent one that shows the new address.
A third player wants every payout on an e-wallet and starts by depositing with a card. Payouts as a rule go back to the method used for the deposit, and third-party payments are not accepted. Depositing from the start with the e-wallet that should receive the money keeps the route simple, and the minimum withdrawal for e-wallets is €20.
A fourth player signs up mainly to use crypto. Bitcoin, Tether USDT, Ethereum, Litecoin, Dogecoin and Bitcoin Cash work for deposits and withdrawals, and crypto is our fastest payout route. Speed of the route does not replace the check, though: we still verify identity before or at the first withdrawal. The identity, address and payment-method proofs usually requested therefore belong in the plan from the beginning, whatever the coin.
Ready to Start? What to Check First
Before you open the form
Use an e-mail address you can reach at once, because a confirmation link usually follows sign-up. Pick a password you use nowhere else. Registration is typically for players aged 18+ who have also reached the legal age in their country.
While you fill it in
Choose your country and currency with care, since both are set at sign-up. Enter details that match you: incorrect personal data can, as a rule, make checks and payouts fail later.
Before you pay in for the first time
The first deposit starts at €20 and opens welcome stage one. We accept Visa, Mastercard, MiFinity, Skrill, Neteller and bank transfer, all from €20 and with no fee from us. The bonus switch is usually on at deposit, so decide beforehand whether you want the bonus and its 40x wagering.
Before the first cash-out
Complete the profile and keep your identity, address and payment-method proofs at hand. Save our two contact routes as well: live chat around the clock, every day of the week, and e-mail support for anything with attachments.
When Sign-up or Verification Stalls
If the confirmation e-mail does not show up, a mistyped address is one possible cause, so check the address you entered and look in the spam folder. When it still does not arrive, write to our 24/7 live chat from the account and give the e-mail address you registered with.
If a withdrawal is waiting, a common cause is that verification has not been completed yet, because it is required before or at the first withdrawal. The next action is to finish the profile and upload the missing documents, usually directly in the account.
If a payout fails even after the documents are in, look at the profile itself. Personal data typically has to be correct for checks and payouts to go through, so correct any wrong entry before you try again.
If an address proof comes back, check its date first. A document older than three months is usually not accepted, and a newer one is the fix. For longer cases with several files, our e-mail support is the better route than chat.
If a first deposit brought a bonus you did not want, the reason is usually the bonus switch, which is on by default at deposit. Before the next deposit, turn it off, or tell our live chat that you prefer to play without a bonus, so that the 40x wagering and the €5 maximum bet do not apply to money you meant to play freely.
The Spinjo bonus rules explain the wagering and stake limits to consider before accepting a bonus.
Sign-up Timeline: What Is Due When
| Moment | What happens | What to have ready |
|---|---|---|
| Sign-up form | E-mail, password, country and currency; a phone number is usually asked | An e-mail inbox you can open now |
| Right after sign-up | A confirmation link typically arrives by e-mail | Access to that inbox |
| Later in the profile | Address and date of birth can as a rule be added | Your current address |
| First deposit | From €20, it opens welcome stage one | A payment method you also want for payouts |
| Each bonus | Valid for 3 days, with a €5 maximum bet | Time to play in that window |
| First withdrawal | Identity verification is completed before or at this point | Identity, address and payment proofs |
| Address proof | Typically accepted only if not older than three months | A recently dated document |
The Spinjo deposit and withdrawal guide explains the payment methods and minimums that apply once your account is open.
Questions Before You Sign Up
A mobile number is usually part of the sign-up form, next to the e-mail address and password.
Yes, the address as a rule can be added later in the profile, along with the date of birth.
Yes, SSL encryption protects the data you enter in the form as well as your later payments.
The first-deposit bonus is typically credited without a code.
Players usually have to be 18+ and of legal age in their own country.
Yes, deposit limits per day, week or month are part of the account.
Yes, Spinjo can be played on smartphones and tablets, so you can open your account there too.
Two-factor authentication can usually be switched on for the account.